Frequently Asked Questions
Shipping
We offer free standard worldwide shipping on orders of £70 and above. For our complete shipping rates, see more details here.
We offer standard economy shipping with our courier of choice. See more details here.
For deliveries within the U.K, please allow up to 14 business days to receive your print(s) from your dispatch notification. For international deliveries, please allow up to 28 business days to receive your print(s) from your dispatch notification. Get in touch if you do not receive your print(s) within this period.
We currently ship to a select number of worldwide countries including the U.K, U.S, Canada, Australia, New Zealand and most of the European countries. The full list of countries is available to view at checkout.
Our products ship from the UK. Depending on your country, you may need to pay customs charges. Please refer to your local customs authority for further information.
Orders and Returns
Please contact us immediately but no later than 3 days upon arrival of your print. We will advise on further steps upon receipt of your notification.
Payment
We currently accept PayPal, Visa, MasterCard, American Express or Google Pay. Apple Pay is also accepted on all iOS 10+ devices using the Safari web browser.
All payments are processed via a secure gateway and are PCI DSS compliant (The Payment Card Industry Data Security Standard).
Prints
All our prints are produced on museum quality paper using archival pigments. Each screenprint will slightly vary from one another as these prints are created manually. All digital (Giclée) prints are printed on high quality paper that gives exceptional color saturation, pH neutrality and are of archival quality.
Other Questions?
Please visit our contact us page here, we will be happy to assist you.