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Refund policy

Returns:
Our policy lasts 30 days from the date of when you receive the product. If 30 days have gone by since your delivery date, unfortunately, we can’t offer you a refund or exchange.

To return a product, you just need to let us know that you have decided to cancel. The easiest way to do this is emailing us. If you use this method we will e-mail you to confirm we have received your cancellation.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial or no refunds are granted:
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.

Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within the deadlines indicated below:

(i) if you have received the Product and we have not offered to collect it from you: 7 days after the day on which we receive the Product back from you or, if earlier, the day on which you provide us with evidence that you have sent the Product back to us.
(ii) if you have not received the Product or you have received it and we have offered to collect it from you: 14 days after you inform us of your decision to cancel the Contract.


Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us here.

Sale items:
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us here and send your item to 14 Norval Road London GB HA0 3TE.

Shipping:
To return your product, you should mail your product to 14 Norval Road London GB HA0 3TE.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We ask you to consider using a trackable shipping service or purchasing shipping insurance.

Based on 68 reviews
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F
Merlin vs Madam Mim
Frederic B.
Great product and service

Item very well packaged and sent quickly. This Merlin vs Madam Mim pin is an artist's proof and a real gem for me. THANK YOU !

Fab print

Bought this for my son for his birthday. He absolutely loves it.
It was very well packaged to prevent any damage.
I would recommend you.

Awesome, great poster.

High ground

Amazing product, well packaged and quick arrival. Excellent communication from PopCultArt, quick answers to all my queries.

E
ASSEMBLE
Edward

Great quality

Great poster

The Great Dictator (Original)

J
Die Hard
James B.
Die Hard print by Florey

What a fantastic service from start to finish. Great communication with the team who sorted out delivery when I was back from a trip. The poster itself was in absolutely perfect condition and every bit as awesome as I was expecting.
Highly recommend PopCultArt based on my experience.

Superb!

Well packaged. Print came in excellent condition. Zero complaints. Everything went smoothly.

Friendly Neighborhood Spider-Men

Awesome print, looks even better in person.

Another masterpiece

Another amazing quality print, the detail is stunning. Can't find this type of quality anywhere else.

M
Redemption
Max T.
10/10 quality as always

One of the coolest mando poster designs out there. And the quality of the print definitely stands out compared to your normal £12 laminated Imax poster. If your debating wether a poster could be worth that much, I assure you it can!

The highest quality posters around.

These posters are stunning in person. The pearl matte laminate is definitely the best I've come across by far. Unfortunately two posters had a small crease at that bottom. But this is not a problem as customer service were happy to pay for a full refund I returned, but since they were that amazing I decided to opt with there second option, which was more than adequate, so besides the problem I am more than happy with my purchase.

N
Web of Spider-Man
Nathanael W.
Superior Quality

Wow! I am quite astounded by the quality of the print & its great P&H. I am very proud to own this Spidey print. A must have for any Spider-Man fan.

Amazing posters

My posters showed up faster than I thought it would and in great condition. They look absolutely amazing. Will definitely purchase again from you guys

First-Second-Third

Beautiful prints arrived safely packaged and looking great.

20,000 leagues under the sea

I was really disappointed. I was going to order another directly from his site but am holding off because the printing quality wasn’t what I hoped it would be. It won’t make my wall so it will stay in the flat files.

Thank you for your review. We're sorry to hear that the print was not as you expected but appreciate your feedback. We always aim to deliver a quality product by working with the best printers available so we can get as close to the artistic vision as possible, and this print was no exception however, we are always improving and will take comments on board for future prints. The PopCultArt Team.

Star Wars

Excellent website and received my posters which felt like no time at all.

They Live GID Luke Preece

Wonderfully vibrant limited edition print! Love it!

They Live We Sleep

Luke Preece and company slayed this piece!

d
Die Hard
david c.
Florey Die Hard poster

My review would be a thumbs up...with one small caveat. I thought the service was great. Fast and curtious (I can't remember receiving a thank you e-mail from a gallery before.) My issue was the prints condition. It had two soft corners and two very small "dings". These were very minor (or you would have heard from me). But, the point is I might expect this from an e-bay purchase not a gallery purchase.

M
The Ark is Open
Markanthony M.
Love this beautiful piece!

I mean the ark opening is one of the most thrilling and mysterious moments in film history and boy does it not disappoint!! Now to have this epic artwork to commemorate this event, I’m enthralled! Love it, thank you so much for this work!

B
The Jedi
Ben B.
Danny Haas The Jedi

Incredible piece and very fast shipping

Awesome!

Love this artist—this made a great birthday gift. The print arrived quickly and in perfect condition.

J
The Jedi
Jay I.
The Jedi

Hard to find stunning Star Wars artwork here in Australia, PopCultArt will be my go-to...great service, artwork was packaged well and received within a decent timeframe, with all things considered in this day and age.